Parts Counter Person

West, TX

We are seeking a detail-oriented and customer-focused professional to join our team in a parts support role. The ideal candidate will help ensure customers and internal teams receive the right parts, timely service, and accurate information. This position requires strong organizational skills, a helpful attitude, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Assist customers and team members in identifying and selecting the correct parts and accessories.
  • Process parts orders, returns, exchanges, and special requests accurately and efficiently.
  • Maintain organized inventory records and help monitor stock levels.
  • Receive, inspect, label, and store incoming parts shipments.
  • Support merchandising, stocking, and cleanliness of the parts area.
  • Provide timely updates on product availability, pricing, and order status.
  • Work closely with service, sales, and operations teams to support customer needs.
  • Operate parts systems and related software to complete transactions and maintain records.

Qualifications

  • Previous experience in parts, retail, inventory, warehouse, automotive, or a related environment is preferred.
  • Strong attention to detail and accuracy in handling orders and inventory.
  • Excellent communication and customer service skills.
  • Ability to stay organized and manage multiple priorities effectively.
  • Basic computer skills and comfort using point-of-sale or inventory systems.
  • Ability to lift and move parts and supplies as needed.
  • Dependable, team-oriented, and willing to learn product information and procedures.

Preferred Attributes

  • Knowledge of parts terminology, inventory processes, or related products.
  • Experience working in a fast-paced, customer-facing setting.
  • Problem-solving skills and a proactive approach to supporting customers.
  • Ability to contribute positively to a collaborative team environment.

What We Offer

  • Health Insurance, Dental, Vision , 401K , Paid Vacation Time
  • Opportunities to build product knowledge and grow within the organization.
  • A supportive team environment focused on service and accuracy.
  • Competitive compensation and benefits, based on experience and location.

We are committed to creating an inclusive workplace where every team member is respected and valued. If you are organized, service-driven, and ready to support customers with professional parts assistance, we encourage you to apply.